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FAQ’s:

How do I apply for a rental property?

What are the required qualifications to rent?

Are co-signers accepted?

How long will it take to process my application?

What if I have special circumstances that I need to tell you?

When do I provide the Security Deposit for the property?

What happens to my security deposit when I vacate the property?

How do I pay my rent and when is it due?

What if I need maintenance for my unit?

How is maintenance handled?

When should I turn on my utilities?

Can I install cable or satellite tv?

Can I sub-lease the property?

What if I need to move before the end of my lease?

How do I apply for a rental property?

You can apply online for any available property even prior to viewing the property you are interested in. You must review and sign the Application Requirements, provide all of the requested information on the online application, then submit the completed form via fax or e-mail with supporting documentation to our office and pay the application fee. Upon request, a hard copy of the application and Application Requirements can be mailed to the applicant and then the applicant can return the completed application via USPS mail or overnight delivery such as Fed Ex, UPS, etc.  A $35 application fee per adult (18 yrs or older) is charged with all applications, including co-signors, to cover the cost of credit and background checks; no exceptions.  Once an application is processed, the application fee is non-refundable.

What are the required qualifications to rent?

Our general guidelines to qualify are that you have a legal, verifiable income of at least three times the monthly rental rate (which is paid directly to the applicant or a representative of an applicant), minimum 620 FICO score, a payment history of not less than 2 years in a timely manner.  Applications which meet all other criteria but lack rental history will be conditionally approved with a co-signer or a security deposit of equal to the maximum allowable under California law. Income must be verifiable and legal to count for qualification. We will accept written proof of all such income including, but not limited to, current paystubs, bank statements (if self-employed), I20, tax returns, or W2’s, military benefit statements, proof of retirement or investment income, Social Security, welfare, disability or other government income, spousal support, child support, student loans, I-20 or other legal, verifiable income. If self-employed, we will require a copy of your two most recent tax returns and the last six to 12 months prior bank statements.

Are co-signers accepted?

We will accept a co-signer who has verifiable income sufficient to qualify for both their living situation and for the property they are co-signing for (minimum income must be 5x the monthly rental rate). The co-signer must fully complete our online application and pay the $35 application fee, which is non-refundable once the application is processed.

How long will it take to process my application?

We process applications in the order received (first complete applications, first processed and second complete application, second processed, and so on and so forth).  We also process applications as quickly as possible where it generally takes two to three business days to complete. Often, we have to wait for return phone calls from landlords, property managers to verify residence history and persons or entities to verify income. We must verify your income, previous residence, and credit. A payment history of not less than 2 years in a timely manner from your landlord(s) or property manager(s) is often the most difficult and time consuming part of an application to verify. We will contact you if we are having trouble obtaining any information. If we cannot verify information, then we cannot move forward and will have to move to the next complete application in line. If we already are processing someone else’s completed application on the property you applied for, then your application will have to wait in line for that application to be processed. Providing daytime phone numbers to verify payment history and income can shorten the turnaround time when messages have to be left.

What if I have special circumstances that I need to tell you?

Put your special circumstances in writing with your application. We will consider your application if you have a foreclosure. If you have filed for bankruptcy, it must be at least 1 year ago and the bankruptcy must be closed.  You must have also reestablished at least 2 lines of new good credit for at least six months. Review the application requirements for specific details on qualifying for a particular property.

When do I provide the Security Deposit for the property?

The security deposit is due within 48 hours of being approved for a property along with the signed lease agreement. Once approved for a rental, the security deposit must be submitted in the form of a Cashier’s Check or Money Order. Your security deposit does not cover rent.

What happens to my security deposit when I vacate the property?

Prior to vacating the property, you will receive a Notice of Right to Inspection Prior to Termination of Tenancy for the purpose of giving you an opportunity to remedy deficiencies (consistent with your lease or rental agreement), in order to avoid certain deductions from your security deposit. Once you have vacated the property, a final move out inspection will be performed and any charges for repairs above normal wear will be deducted, along with any charges for cleaning and rents owed.  You will receive an itemized accounting of the expenses along with any security deposit refund within 21 days of the lease termination.

How do I pay my rent and when is it due?

You may submit a payment online by going to www.carmazzirealestate.managebuilding.com using the Tenant portal to log in or via the Tenant Sign In button at the bottom of this page.  You can also send payment by mail to: PO Box 221610, Sacramento, CA, 95822. Rent is due the first day of each month, no matter which day the first lands on. There is a three day grace period in which you may pay rent. Late fees are assessed after the 3rd day of each month.

What if I need maintenance for my unit?

For maintenance emergency situations, please call our office, 916-736-1417, and leave a voicemail. There is someone on call after hours, on holidays and weekends so you will need to leave a voicemail on the office line and the on call person will respond to you promptly.  Non-emergency maintenance requests can be submitted by phone, fax, mail or email. We have working relationships with various contractors, plumbers, painters, electricians, gardeners, etc. The vendors will help with your maintenance needs should you ever have problems.

How is maintenance handled?

Under California State Law and the terms of the rental agreement, the owner of the property is responsible for items of “normal wear” including failure of structure or equipment.  The Tenant is responsible for any “damage” to the premises, whether caused by intentional actions, misuse, negligence or accident.  Tenants are also responsible for damage – excluding normal wear and tear – caused by the Tenant, pets, guests, or licensees of Tenant.

When should I turn on my utilities?

Utility companies should be called two weeks prior to your lease start-date. The start date for your utilities is the date your lease begins.

Can I install cable or satellite tv?

Typically yes, however you must first obtain written permission from Carmazzi Real Estate and/or the owner of the property to install cable or satellite tv.  Some Homeowners Associations (HOA) prohibit any installation of a satellite dish in any location that can be seen from the ground or any other unit in the area and some HOA’s prohibit satellite dishes altogether.  Any cost of installation or damages to the property caused by the installation will be the responsibility of the Tenant.  The removal of the equipment at the Tenant’s move out will the Tenant’s responsibility as well.  Satellite dishes may NOT be installed on the roof, no exceptions.  Check with our office for appropriate locations to install a dish at your particular property.

Can I sub-lease the property?

No, you may not sublet any portion of the property nor assign the agreement to another person.

What if I need to move before the end of my lease?

You will need to notify our office in writing of your intention to vacate the property at which time we will prepare and have you sign an addendum requesting your early termination of the lease.  We will then begin advertising and showing the property for rent as long as you allow showings with minimum 24-hour notice during the business week.  You will be responsible for all advertising, rental fees and rent until the new, qualified resident moves into the property.